AI triage in seconds
Every ticket is classified, prioritized, and answered from your knowledge base the moment it lands — no queue, no waiting.
< 30s
Median first response
92%
Auto-resolved by AI
4.9/5
Customer satisfaction
24/7
Always-on coverage
Capabilities
Everything a modern support desk needs
Purpose-built for speed and clarity — from the first AI reply to the final resolution.
Real-time agent board
A live drag-and-drop Kanban keeps your team in sync. Status, priority, and ownership update instantly across every screen.
Knowledge that learns
Semantic search over your docs means answers get sharper over time. Customers get accurate help; agents get superpowers.
How it works
From question to resolution in three steps
The AI does the heavy lifting. Your team stays focused on the conversations that truly need a human.
Customer submits a ticket
A clean, guided form captures intent, priority, and context in seconds.
AI responds instantly
The assistant triages, drafts a grounded answer, and routes anything it cannot resolve.
Agents close the loop
Your team picks up escalations on a live board with full history and SLAs in view.
Pricing
Simple, honest pricing
Start free forever. Upgrade when you need priority SLAs and a dedicated agent.
Free
Perfect for individuals and small teams
$0/month
- Unlimited support tickets
- AI-powered instant responses
- Real-time ticket tracking
- 4-hour response SLA
- 1-hour response SLA
- Priority agent queue
- Dedicated agent
Most popular
Premium
Priority support for businesses and power users
$29/month
- 1-hour response SLA (vs 4-hour standard)
- Priority queue — agents see your tickets first
- Dedicated support agent assignment
- Advanced AI with deeper knowledge base access
- Premium badge on your profile
- Unlimited ticket boosts included
FAQ
Questions, answered
- What is the SLA difference?
- Free users get responses within 4 hours. Premium users get responses within 1 hour, guaranteed.
- Can I cancel anytime?
- Yes, cancel your Premium subscription anytime from Settings → Billing. Your benefits continue until the end of the billing period.
- What happens to my tickets if I downgrade?
- All existing tickets and history are preserved. New tickets are processed under Free-tier SLAs.
- Is there a team plan?
- Team plans with multiple seats and shared billing are coming soon. Contact us for early access.
